Are you interested in helping your community in a unique, challenging way? Become a Willamette Valley Communications Center (WVCC) 911 Call Taker!

The links and information below will assist you in applying for a job.

Apply to Become a WVCC 911 Call Taker

The City opens the process to accept applications for 911 Call Taker 3-4 times per year. You can visit the City of Salem job opportunities site for more information on how to apply. You can also fill out a job interest card so you can be notified when the position opens.

Minimum Job Requirements

• Proof of ability to work in the US
• At least 18 years of age
• High School graduate or GED Certificate
• Pass pre-employment drug screening
• Pass pre-employment law enforcement background check
• Pass pre-employment psychological examination
• Pass a hearing, speech and vision examination
• Work periodic overtime and a variety of 24-hour rotating shifts including holidays and weekends
• Typing skills of 35 wpm with 95% accuracy
• Obtain required state certifications during probationary period

Lateral Position Requirements (Communications Specialist I)

Must meet minimum job requirements and have a minimum of three years of experience in handling emergency requests and/or emergency dispatching, preferably servicing multiple agencies (police, fire and medical) in a similarly sized dispatch agency

Steps after Application Is Accepted

• CritiCall test
• Oral interview
• Integrity interview
• Conditional job offer
• Full background investigation
• Full psychological examination
• Hearing, speech & vision examination
• Pre-employment drug screening

Additional Resources

• The Hiring Process
• The Background Investigation
• The Psychological Evaluation
• Training
• Personal History Statement
• Example Packet
• OAR 259.008.0011
  Oregon’s telecommunicator minimum standards & background disqualifiers
• Willamette Valley Communications Center
  Information for 911 services within Salem

Are you ready to make the 911 career field YOUR next great adventure?