Update: Wednesday, June 19. Cellphone issues have been resolved. No further action is needed.
City of Salem’s Public Works Dispatch Center and the Utility Customer Care Center are currently experiencing telephone outages when customers call from a cell phone. Our IT team has been notified and is actively working to resolve the issue.
If you need to reach us, please try the following alternatives:
- Public Works Dispatch Center
- Call us from a landline at 503-588-6311
- Send us an email to PWDispatch@cityofsalem.net, and we will get back to you as soon as possible.
- Utility Customer Care Center
- Call us from a landline at 503-588-6099
- Send us an email to Send us an email to Utilitybilling@cityofsalem.net, and we will get back to you as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
