Salem, Oregon
Home MenuBecome a 911 Call Taker
Are you interested in helping your community in a unique, challenging way? Become a Willamette Valley Communications Center (WVCC) 911 Call Taker!
The links and information below will assist you in applying for a job.
Apply to Become a WVCC 911 Call Taker
The City opens the process to accept applications for 911 Call Taker 3-4 times per year. You can visit the City of Salem job opportunities site for more information on how to apply. You can also fill out a job interest card so you can be notified when the position opens.
Minimum Job Requirements
- Proof of ability to work in the US
- At least 18 years of age
- High School graduate or GED Certificate
- Pass pre-employment drug screening
- Pass pre-employment law enforcement background check
- Pass pre-employment psychological examination
- Pass a hearing, speech and vision examination
- Work periodic overtime and a variety of 24-hour rotating shifts including holidays and weekends
- Typing skills of 35 wpm with 95% accuracy
- Obtain required state certifications during probationary period
Lateral Position Requirements (Communications Specialist I)
Must meet minimum job requirements and have a minimum of three years of experience in handling emergency requests and/or emergency dispatching, preferably servicing multiple agencies (police, fire and medical) in a similarly sized dispatch agency
Steps after Application Is Accepted
- CritiCall test
- Oral interview
- Integrity interview
- Conditional job offer
- Full background investigation
- Full psychological examination
- Hearing, speech & vision examination
- Pre-employment drug screening
Additional Resources
- The Hiring Process
- The Background Investigation
- The Psychological Evaluation
- Training
- Personal History Statement
- Example Packet
- OAR 259.008.0011
Oregon’s telecommunicator minimum standards & background disqualifiers - Willamette Valley Communications Center
Information for 911 services within Salem
Are you ready to make the 911 career field YOUR next great adventure?