Help with Utility Billing Payments

City of Salem utility customers have the option to register and create a user profile for utility billing online payment services.

The eGov online payment system also offers a quick payment option (“Quick Pay” button) for un-registered users, which allows customers to make a one-time payment without registering or logging into the system.

Un-registered users (quick pay)
Registered users
Registration process
Logging in
Help
    Having trouble paying your City of Salem utility bill? We can help! Call our Customer Services Team at 503-588-6099, Monday through Friday, 8:00 a.m. to 5:00 p.m. for more information about our utility assistance programs or visit our utility assistance webpage.